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| Terms of Use |
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Please read these Terms of Use carefully before using this Website. The content of this
Website is Streetline Performance and Accessories Inc. and is protected by copyright, trademark and
other intellectual property laws. By using this Website, you signify to us your agreement that use of the
Website is restricted to personal, non-commercial use. You agree not to reproduce, retransmit, distribute,
disseminate, sell, publish, broadcast or circulate the content received through the Website to anyone, including
but not limited to, others in the same company or organization without Streetline Performance and Accessories Inc.
express prior written consent. If you do not agree with any of these Terms of Use, please do not use our Website.
We reserve the right to modify, alter, and otherwise update these Terms of Use at any time at our sole discretion.
Should you make use of our Website thereafter, you are bound by the latest Terms. To be safe, we suggest
that you review these Terms each time you visit this Website.
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| Ordering |
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It is our goal to make ordering as easy as possible for our customers.
We strive hard to ensure the best possible experience for order processing.
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Online Orders:
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We provide a safe and user-friendly shopping experience online. All orders are processed using
SSL (Secure Socket Layer) encryption technology for credit card processing.
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Phone Orders:
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For your convenience, we are available Monday - Friday from 10AM-7PM EST for telephone orders,
and Saturdays from Noon-4PM EST. Our phone is 1-321-377-2769
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Mail Orders:
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If you would like to place an order using a Business or Personal Check, Cashier’s Check, or
Money Order, you may use our website to place the order. When you reach the Order Summary
page which asks you for your credit card information, simply click on to Money Order Payment
and print the page out. That way ensuring all details of the order you see on your screen are
included on paper, including your shipping address. After that simply mail the order information and payment to:
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Streetline Performance & Accessories Inc.
447 Autumn Oaks Place
Lake Mary, FL. 32746
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| Payment |
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Streetline Performance & Accessories Inc. accepts payment using credit cards, business checks,
personal checks, money orders, Wire Transfer. Sorry, but we do not accept Cash or C.O.D orders.
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Credit Card Payment:
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When ordering online, we accept MasterCard, and Visa at this time. When paying with a credit card,
please take care to correctly remit the card number and expiration date from your card.
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Check Payment:
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Certified Check, Money Order, Personal & Business Checks are all accepted. Personal checks must
have your name, address and check number, bank imprinted on the check to be accepted. Checks
with a PO Box for the address will not be accepted. Please also include your current physical
address (if different from check) and phone number and current driver’s license number and state.
All checks must be verified as “Cleared” by our bank prior to shipping products. All check orders
for $400.00 or more must be paid for by Money Order, Bank Check, and Wire Transfer only. When a
prepayment is short of the actual total amount of the order, you will be notified and requested to
remit the difference before the order is processed.
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| Pricing |
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On our website, beside each part listing is a price. However, this convenient information
may become obsolete due to economy cost increases. Therefore, we reserve the right to make
price changes without notice. Florida residents will be charged 7% sales tax to the total cost
of the merchandise on their order.
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| Out-Of-Stock and Backorders |
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In some cases, we may not have a specific product in stock. Our standard policy is to place an
order with the manufacturer the same day you order from us. In an effort to get the product to
you as quickly as possible, if the product is available Streetline Performance & Accessories Inc.
will have the manufacturer drop-ship the item directly to you. There is no additional shipping
charge for drop-shipped items.
For imported specific products are out of stock, Streetline Performance & Accessories Inc. will
have that product shipped in on its next imported order. There is no additional shipping
charge for this.
In some cases, it is necessary for Streetline Performance & Accessories Inc. to cancel orders for
a backorder or discontinued part. We reserve the right to cancel these orders.
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| Order Cancellations |
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All orders are considered final upon placement. To cancel an order, YOU MUST SPEAK DIRECTLY TO A
STREETLINE PERFORMANCE & ACCESSORIES INC. REPRESENTATIVE via telephone TO HAVE YOUR ORDER
CANCELLATION CONFIRMED, AND TO RECEIVE YOUR CANCELLED ORDER CODE. E-MAILED, FAXED OR VOICE-MAIL
MESSAGED CANCELLATIONS ARE NOT ACCEPTED. Shipped orders, full or partial, are not cancelable under
any circumstances. Requesting a cancellation DOES NOT cancel an order unless confirmed by
Streetline Performance & Accessories Inc. Cancellations are not guaranteed by Streetline
Performance & Accessories Inc. and may take up to 72 hours to confirm, depending on the product
ordered. Orders shipping the same day a cancellation is requested are considered shipped. All
cancellations are subject to a 15% processing fee. Some specialty items and/or special orders are
not returnable, refundable or cancelable under any circumstances. (See product description for
details.) Cancellation requests on items that have shipped previous to the request are considered
completed orders, and will be rejected.
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| Shipping |
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All shipments are UPS/FedEx Orlando, Florida unless drop-shipped directly by a manufacturer.
Standard sized items (under 150 pounds) will be shipped by ground service. Larger items will be
shipped by truck freight. We do not ship to PO Boxes or APO/FPO addresses. We do not ship C.O.D.
orders. All orders must have complete shipping address, email address or fax number, and a phone
number. Truck freight is tailgate service only, which requires the customer to unload freight
orders. We use UPS Ground or FedEx as our primary shipping method for all standard size packages.
Ground charges are approximately 75% less than expedited service. All credit card orders that are
verified by 3PM EST ship same day if product is in stock! Streetline Performance & Accessories Inc.
does not charge a handling or processing fee for standard orders. Streetline Performance &
Accessories Inc. is only responsible for shipment, not delivery. We ship all merchandise complete,
properly packaged, and insured. Any damage, loss, or missing claims must be made with the carrier
as stated in the Damaged Shipments section.
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| Damaged Shippments |
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PLEASE INSPECT YOUR PACKAGE UPON DELIVERY, IN THE PRESENCE OF THE CARRIER! Upon receipt of an
obviously damaged package, you have two options. First, you can the option of stating to the
carrier that the package is damaged and refusing delivery. In this case, the order will be
returned to Streetline Performance & Accessories Inc. Or, you may receive the order and make note
of the visible damage, in writing, to the carrier. In many cases, once the package is opened,
the parts are not damaged and there is no further action needed. However, if upon inspection of
the parts, you find them damaged due to the carriers handling, you then have 48 HOURS to file a
formal claim with the carrier. DO NOT RETURN THE DAMAGED PARTS TO US. Keep the package and parts as
close as possible to the condition in which you received them as the carrier will want to verify
the damage. Without the package, the carrier will void your claim. Claims for shortages due to
carrier negligence must be made with the carrier within five (5) working days of receipt of merchandise.
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| Refused Shippments |
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Any customer who refuses delivery of an order (damaged shipment excluded) will be charged for the additional return freight charges.
These charges must be paid in full before any future orders will be shipped.
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| Special Handling |
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Special Handling and Oversized Items are exceptionally large or bulky items that incur much
higher shipping costs than Non-Special Handling Items. Larger or heavier items may need to be
shipped via truck freight. Please review the product descriptions for details or notes regarding
oversized items. Availability and shipping options may vary on these items and proper delivery may
take longer than normal. Promotions on freight charges do not apply to Special Handling or
Oversized Items unless specifically stated in the item description.
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| Product Use |
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Streetline Performance & Accessories Inc. expects our customers to exercise good judgment
regarding the proper selection, installation, use and maintenance of any product. Streetline
Performance & Accessories Inc. has no control over the use, installation or maintenance of any
product. Streetline Performance & Accessories Inc. assumes no responsibility for damage or
injury of any kind due to any misuse or improper application of any products in any way by any
person. Although many of our customers choose to install the products purchased from Streetline
Performance & Accessories Inc. themselves, we always recommend professional installation.
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| Address Changes |
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All orders placed with Streetline Performance & Accessories Inc. are considered final upon
placement. We will try to accommodate address changes, however we do so under no obligation or
guarantee. Even if an address change is accepted and confirmed by Streetline Performance &
Accessories Inc., any change of address made by the customer subsequent to placing the order is
not guaranteed by Streetline Performance & Accessories Inc. The customer accepts all responsibility
to receive the package at both addresses.
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| Warranty |
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Warranty and/or defective merchandise are subject to the terms of the manufacturer’s warranty
only. Streetline Performance & Accessories Inc. shall not be held liable for incidental or
consequential damages, nor shall Streetline Performance & Accessories Inc. be liable for any
labor or inconvenience. Streetline Performance & Accessories Inc responsibility is limited to
replacement of the defective item only. If a manufacturer’s warranty card is included in the
package, it must be filled out completely by the customer and mailed to the manufacturer prior
to submitting any warranty claims. The manufacturer’s warranty tag must be attached to the
defective product, where applicable. Streetline Performance & Accessories Inc does not provide
refunds on warranty claims.
Defective items under warranty may be returned for direct replacement AFTER a Streetline
Performance & Accessories Inc RMA (Return Merchandise Authorization) has been issued. All warranty
packages must be issued a RMA number from Streetline Performance & Accessories Inc, and must be
accompanied by a copy of the original invoice. The customer is responsible for all freight charges
incurred with a warranty. Because returns are shipped to one of our warehouses or manufacturers,
you must call us 1-321-377-2769 to receive your RMA and the appropriate return address will be
provided at that time. The RMA number must be clearly displayed on at least 2 sides of the outside
of the package. All Streetline Performance & Accessories Inc RMA numbers expire after 30 days. Items
returned without an RMA number or using an expired RMA number will be refused. It is the customer’s
responsibility to see to it that an item returned for warranty is properly packaged and insured,
to protect the customer from loss. Any damage, loss or missing claims must be made with the
carrier. Only items authorized for warranty service will be processed. Unauthorized customer
warranties or warranty items that do not meet warranty criteria as stated by the manufacturer will
be denied and returned if requested, at the customer’s expense. Unclaimed denied warranty returns
will be destroyed. Streetline Performance & Accessories Inc assumes no liability for warranty
returns that are mis-shipped, mis-packaged, or mis-delivered. Streetline Performance & Accessories
Inc reserves the right to deny warranty service if it is evident that the warranty claim is
fraudulent or a result of abuse or improper installation. No other responsibilities or warranties
are expressed or implied. Please read our Returns section for additional instructions on
returning merchandise.
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| Privacy Policy |
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We are continually improving our web site, in order to meet your specific needs. In order to
accomplish this, we need to store information that you have entered while navigating through our
website. Our privacy policy explains the fair use of information that we collect.
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E-mail Addresses:
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We DO NOT share or rent your E-mail address with other companies. You may receive a E-mail only
from us with information regarding your order, new products, services or upcoming events.
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Telephone Numbers:
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We DO NOT share or rent your telephone numbers with other companies. If you supply us with your
telephone number(s) you may receive telephone contact only from us with information regarding
your order, new products, services or upcoming events.
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Additional Privacy Information:
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We want to insure that shopping online with Streetline Performance & Accessories Inc. is safe and
secure. We have implemented internal policies for security so you never have to worry about loss,
misuse, or alteration of information that we have collected from you at our site.
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Security:
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We use the best technology for secure commerce transactions. Your information is sent to us
encrypted and protected against disclosure to third parties. We are a secure site utilizing
state-of-the-art Secure Socket Layer (SSL) encryption technology for data security.
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| Disclaimer |
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Streetline Performance & Accessories Inc. is not responsible for typographical errors, omissions,
changes, price discrepancies, etc. All prices are subject to change without notice.
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